Terms of Use

Terms of Use

Effective Date: 01.01.2025

Welcome to Nevanair.com ("we," "our," or "us"). By accessing or using our website, you agree to the following Terms of Use ("Terms"). If you do not agree with these Terms, you should not use this site.

1. Use of Our Website

Nevanair.com is a platform that provides flight search and booking services. By using our website, you confirm that you:

  • Are at least 18 years old or the age of majority in your jurisdiction.
  • Agree to provide accurate and complete information when using our services.
  • Will not use our website for any unlawful purposes or in a manner that violates these Terms.

2. Booking Process

2.1 Manual Booking Processing

When you make a booking request through Nevanair.com, our team manually processes your request to confirm the availability of flights and seats. Please note:

  • We cannot guarantee any booking until it has been confirmed by the airline.
  • If, after your booking request, no seats are available on the chosen flight, we will:
    • Offer you a refund for the full amount paid.
    • Provide you with an alternative flight option, if available.

2.2 Confirmation of Booking

You will receive a confirmation email once your booking has been successfully processed. Until you receive this confirmation, your booking is not guaranteed. We are not liable for any losses or damages caused by unconfirmed bookings.

3. Payment and Fees

3.1 Accepted Payment Methods

Payments on Nevanair.com are processed securely through Stripe. Accepted payment methods include:

  • Credit Cards (Visa, MasterCard, American Express)
  • Bank Transfers
  • Klarna (where available)

3.2 Additional Charges

You are responsible for any additional fees, including but not limited to:

  • Baggage fees, seat selection, or other add-ons.
  • Changes or cancellations initiated by you or the airline.

4. Cancellations and Refunds

4.1 Cancellation by Customer

You may request a cancellation of your booking by contacting our support team. Cancellation fees may apply as per the airline's policy.

4.2 Cancellation by Nevanair

If we are unable to confirm your booking due to seat unavailability or other reasons, we will:

  • Issue a full refund to the original payment method.
  • Offer an alternative flight option if available.

Refunds may take 7-14 business days to process, depending on your payment method.

5. Responsibilities of Nevanair

While we strive to provide accurate flight details and facilitate bookings, Nevanair:

  • Does not guarantee the availability of any flight or seat until the booking is confirmed.
  • Is not responsible for delays, cancellations, or other disruptions caused by airlines.
  • Acts solely as an intermediary between you and the airline.

6. Responsibilities of the Customer

As a customer, you are responsible for:

  • Verifying the accuracy of the information you provide during booking.
  • Ensuring compliance with all airline policies, including baggage, check-in, and identification requirements.
  • Checking your email and spam folder for booking confirmation and other important updates.

7. Intellectual Property

All content on Nevanair.com, including but not limited to text, graphics, logos, and software, is the property of Nevanair or its licensors. You may not use, reproduce, or distribute any content from our website without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Nevanair is not liable for:

  • Indirect, incidental, or consequential damages arising from your use of our website.
  • Any errors, delays, or disruptions in flight services caused by airlines or other third parties.

Our total liability, in any case, will not exceed the amount paid for the specific booking.

9. Changes to These Terms

Nevanair reserves the right to update these Terms at any time. Changes will take effect immediately upon posting on this page. It is your responsibility to review these Terms regularly.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].

11. Contact Us

If you have any questions about these Terms or need assistance, you can contact us:

Thank you for choosing Nevanair.com!

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